WorkBC Employment Services E-Learning Course for Frontline Settlement Staff

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Course curriculum

1. Chapter 1: Introduction Presentation Video
1. Chapter 2: WorkBC Employment Services Background and Model (Presentation Video)
2. Chapter 2 Quiz
1. Chapter 3: Service Access: Interagency Referrals and OES Registration Process (Presentation Video)
2. Chapter 3 Quiz
1. Chapter 4: WorkBC Employment Services Eligibility Presentation Video
2. Chapter 4 Quiz
1. Chapter 5: WorkBC Services: Self-Serve Services Presentation Video
2. Chapter 5: Self-Serve Video
3. Chapter 5 Quiz
1. Chapter 6: WorkBC Services: Case Management Presentation Video
2. Chapter 6 Quiz
1. Chapter 7: WorkBC Employment Services: Other Services Presentation Video
2. Chapter 7 Quiz
1. Chapter 8: B.C.’s Labour Market Outlook and the Need for Employment Services Presentation Video
2. Chapter 8 Quiz
1. Chapter 9: Sources and Resources
1. BCSIS Virtual Information Session 8 - WorkBC Employment Services Recorded Webinar
2. BCSIS Virtual Information Session 8 - WorkBC Employment Services Presentation Slides
1. Course Evaluation